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Refund Policy

How refunds are processed and what to expect after a cancellation.

Refund Processing

Once a cancellation request is approved:

    1. Refunds are processed within 7-10 business days
    2. The refund will be credited to the original payment method
    3. Bank processing times may add 3-5 additional business days
    4. You will receive a confirmation email once the refund is initiated

Refund Amounts

The refund amount depends on when you cancel relative to the trip departure date:

Cancellation TimelineRefund Amount
30+ days before departureFull refund minus Rs. 500 processing fee
15-30 days before departure50% of trip cost
7-14 days before departure25% of trip cost
Less than 7 daysNo refund

For trips with add-ons (equipment rental, extra activities), the add-on amount follows the same refund structure.

Non-Refundable Items

The following are not eligible for refunds:

    1. Booking amount of Rs. 2,000 per person
    2. Travel insurance premiums (if purchased through us)
    3. Costs incurred for permits already obtained
    4. Personal expenses during the trip
    5. No-show on the day of departure

Trip Credits

As an alternative to a cash refund, you can opt for Wildfolk trip credits:

    1. Trip credits are valued at 110% of the refund amount (10% bonus)
    2. Credits are valid for 12 months from the date of issue
    3. Credits can be applied to any Wildfolk trip
    4. Credits are transferable to another person